| E-mail Setting and E-mail Software Setup Procedure |
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E-mail Settings
Incoming
Mail Server (POP3) |
mail.hkes.com |
Outgoing
Mail Server (SMTP) |
mail.hkes.com |
Account
(User) Name |
The
account (user) name is the first part of the e-mail
address minus the @yourdomain.com.
ie. john@yourdomain.com - example is the account (user)
name. |
Password |
The
password will either be automatically assigned or
will be given at the time of installation.? The password
can be changed at the following address
http://hkes.com/cgi-bin/qmailadmin |
E-mail Software Setup
Procedure
Microsoft Outlook
Setup Procedure
| 1. To add
or modify an e-mail account under Outlook,
click on the menu option Tools. |
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| 2. Under
Tools, select
the sub-menu option Services. |
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| 3. Once
the Services setup window opens, make
sure you are under the Services
tab. Click on the Add
button. |
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| 4. Select
the Internet E-mail
service to add to your existing profile. |
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| 5. The
next four steps will be where we start
entering in the information for your e-mail
account. Most of this information comes
from the E-mail Settings
section of this page.The field under Mail
Account is the name given to this
Internet E-mail account, this name must
be unique.The fields under User
Information will be sent out on
every e-mail you send. This information
is to identify who the e-mail is coming
from and how others are to reply back.
The only fields that must be filled in
are the Name
and E-mail address. |
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| 6. Click
on the Servers
tab to setup your e-mail to connect to
our servers.Fill in these fields with
the information in the E-mail
Settings section of this page. Make
sure not to set Log
on using Secure password Authentication.
If you have problem when sending emails
that comes with error message like "you
are not in my rcpthosts", then you are
required to tick "My server requires
authentication". Our service does
not require these options to be set. |
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| 7. Click
on the Connection
tab. In this section we want to tell Outlook
to always connect to the Internet using
the PowerGATE High Speed Internet on Cable.
To do this click on the setting labeled
Connect using my
local area network (LAN). |
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| 8. Click
on the Advance
tab. There is nothing required to set
under the Advance
tab. To finish adding the e-mail account
click on the Apply
button, then on the OK
button. To close out of the Services window
click on the OK
button. |
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Microsoft
Outlook Express Setup Procedure
| 1. To add
or modify an e-mail account under Outlook
Express, click on the menu option Tools. |
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| 2. Under
Tools, select
the sub-menu option Accounts. |
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| 3. Once
the Accounts setup window opens, make
sure you are under the Mail
tab. Click on the Add
button and a small dialog box will appear
to the right with three options, select
the Mail
option. |
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| 4. The
Internet Connection
Wizard will open and ask you to
enter in a Display
Name. The Display
Name is the name that is going
to appear at the top of all the e-mails
you send out. Normally this is where you
type your name. After filling in the Display
Name field, click on Next. |
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| 5. The
next window is where you enter in your
e-mail address.Make sure to select I
already have an e-mail address that I'd
like to use (by default this is
already selected). Enter your e-mal address
into the E-mail
Address field. Click Next. |
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| 6. Next
is the mail servers. The incoming mail
server is a POP3. To set our Incoming
and Outgoing mail settings please refer
to the E-mail Settings
section of this page. Click on Next. |
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| 7. The
next window is the account name and password.
To obtain your account name and password
please refer to the E-mail
Settings section of this page. Click
Next. |
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| 8. The
next window that will appear is the Congratulations
window. Click on Finish
to complete the setup of your new e-mail
account. |
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| 9. After
your click on the Finish
button, you will return back to the Internet
Accounts window. If you look at the e-mail
account you just added and look under
the Connection
column, it says "Any Available". What
this means is that it is going to look
for the first available Internet connection
weather it is dial-up or high-speed. So
what we want to do is tell this e-mail
account to always use the high-speed connection.
So highlight the account name and then
click on Properties. |
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| 10. Once
the properties
window has opened, click on the Connection
tab. In the Server TabMake sure not to
set Log
on using Secure password Authentication.
If you have problem when sending emails
that comes with error message like "you
are not in my rcpthosts", then you are
required to tick "My server requires
authentication". |
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| 11. Under
the Connection
tab, you will see a check box labeled
"Always connect
to this account using:". If
this check box has not been set then select
it.The field below this check box will
be enabled. At the end of this field there
is a gray button. Click on this button
and a drop down box will appear. In this
box find and select "Local
Area Network". Once you have selected
"Local Area Network",
click on Apply,
then on OK.
To close of the Internet Accounts window
click on Close. |
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| 12. Click
on the Advance
tab. There is nothing required to set
under the Advance
tab. To finish adding the e-mail account
click on the Apply
button, then on the OK
button. To close out of the Services window
click on the OK
button. |
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Netscape Mail
Setup Procedure
| 1. To add
or modify an e-mail account under Netscape,
click on the menu option Tasks. |
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| 2. Under
Tasks, select
the sub-menu option Mail. |
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| 3. When
mail window opens, click on the menu option
Edit and
then select the sub-menu option Mail/News
Account Settings. |
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| 4. Once
the Mail/News Account
Settings window has open, click
on New Account. |
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| 5. The
first screen in the Account Wizard asks
you to select the type of account you
would like to setup. Select ISP
or E-mal provider
(by default this already selected). Click
on Next. |
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| 6. The
next window asks for Identity information.
In the field labeled "Your
Name" enter anything you want (normally
this is where you put your name). This
field is what appears at the top of all
the e-mails you send out. Click on Next. |
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| 7. Next
is the Server Information.
The first option is to select the incoming
mail server type. By default POP Mail
Server is automatically the first option.
Leave this option as we use a POP3 incoming
mail server. Next step is to enter in
the name of the Incoming Mail Server.
This information is locate in the E-mail
Settings section of this page. The
Outgoing Mail server is set after you
have completed the Account Wizard. Click
on Next. |
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| 8. The
next window is asking for your user
name. To obtain your user name
please refer to E-mail
Settings section of this page. Click
Next. |
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| 9. Next
the Account Wizard would like you to give
this account a name. This name is used
to separate this account from other accounts
on your computer. This name must be unique.
Click Next. |
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| 10.
The last window in the Account Wizard
is the Congratulations window. Click on
Finish. |
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| 11. When
you return back to the Account Settings
window, select Outgoing (SMTP) Server
on the left side of the window. On the
right side, under Server Name, enter in
the outgoing mail server name located
in the E-mail Settings
section of this page. Click OK
to save these changes. |
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