Q. What features come with my
email account?
A. You get at least one fully featured email account
with your site (depending on which hosting package you
choose). Each email account will have its own address
under your domain (e.g. you@yourname.com). If you like,
you can setup your account to have your email forwarded
to another email account anywhere on the web. We set
up your main email account so that any mail sent to
an unrecognised user at your domain is delivered to
your main email address. This can be very useful because
it means you can use many different email aliases without
actually having to set them up explicitly. You can also
give any email account an unlimited number of email
aliases so that when mail is sent to, say, an_alias@yourname.com
then you will receive the email at, say, colleague@yourname.com
(a real mailbox).
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Q. Can I access my POP
accounts through my browser?
A. Absolutely. Our HKES WebMail
system allows you to access your POP accounts through
an easy-to-use browser-based interface. No configuration
is required, which makes it a perfect tool for people
who need to access their POP accounts while travelling.
Please note that the HKES WebMail system can only be
used for mailboxes under 6 MB in size. For that reason
we recommend that you use it when convenient, but that
you also use mail software such as Microsoft Outlook,
Eudora Pro or The Bat! to access your POP mailboxes.
We provide comprehensive instructions on setting up
your mail software to retrieve messages from your POP
accounts. Our customer support team is also available
to assist if you run into problems while setting this
up.
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Q. Will my server allow
me to set up mailing lists?
A. Our Corporate Giant account comes with one Majordomo
subscribable mailing list with up to 1,000 subscribers.
Majordomo is a program which automates
the management of Internet mailing lists. Commands are
sent to Majordomo via electronic mail to handle all
aspects of list maintainance. Once a list is set up,
virtually all operations can be performed remotely,
requiring no intervention upon the postmaster of the
list site.
Here's a short list of some of the
features of Majordomo:
- Supports various types of lists, including
moderated lists
- All list management activities are
handled by email
- Supports confirmation of subscriptions,
to protect against forged subscription requests
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Q. What are autoresponders?
A. Autoresponders are a great market in marketing tool
and can save you time answering common questions. You
can set up an autoresponder so that when a message is
sent to, say, support@hkes.com, then your pre-written
message is automatically returned to the sender. our
hosting packages allow you to set up autoresponders.
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Q.
Do your servers support IMAP?
A. Yes, you can use IMAP or POP to access your mail
on our servers.
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